Who regulates mortgage brokers in Ontario
The Financial Services Regulatory Authority of Ontario (FSRA) licenses mortgage brokerages, brokers and agents under the Mortgage Brokerages, Lenders and Administrators Act. In other provinces, the provincial regulator does the same. You should always confirm that anyone arranging your mortgage is licensed.
How to verify a licence
- Ask your broker for their licence number and brokerage licence number.
- Search the public register on the FSRA website.
- Confirm that the name matches the person you are dealing with.
What licensed brokers must do
- Put your interests first and recommend suitable mortgages.
- Disclose all fees and any conflicts of interest in writing before you commit.
- Use a written disclosure statement and keep your file securely.
- Follow anti-money-laundering rules, including verifying your identity.
Your privacy
Top Mortgages Inc follows Canadian privacy law (PIPEDA). We collect only what a lender needs, store it securely, check your credit only with your written consent, and never sell your information. You can ask to see or correct your information at any time. Read our privacy policy.
About our AI assistant
Our AI assistant answers general questions and collects details, and a licensed professional handles all advice. Calls and chats with the assistant may be recorded and processed to serve you and to keep records. Call or text (289) 513-3328 if you prefer to speak to a person.
Complaints
If you have a concern, tell us and we will respond promptly. You can also contact FSRA. See also our terms and disclaimer.